Cityscape

Take Your Guest Experience to the Next Level

The days of printed recommendations and antiquated guidebooks are over. Your Gen Z and Millennial guests are expecting a digital experience when it comes to recommendations. 

Why Trecco Digital Concierge?

Trecco's Digital Concierge allows your property to provide a more consistent and elevated experience through a digital platform to share and manage your local recommendations for guests.

Pre-stay: Guests can plan ahead of time

Your guests will start planning their trip before they arrive. This usually starts with a text or email inviting them to follow your property on Trecco. They will start to explore recommendations and start to prioritize where they want to spend their time.

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During their stay: Elevated conversations

Your guests will avoid waiting until the concierge desk is available and will be able to access a QR code linking to concierge recommendations and itineraries. Those who pre-planned will have tactical planning conversations with the concierge, making their stay even more personalized as they edit their lists around what suits them best.

Post-stay: Advocates of property

Your guests will have an ongoing connection with your hotel and become an advocate by adding your property as a recommendation on their list to share with their friends. Your concierge team can also collect new finds from guests and create new lists (e.g. “Our Guests’ Favorites”).

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Cityscape

Ready to elevate your guest experience?

Contact us to schedule a demo and start building your property's Digital Concierge.

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